Troubleshooting a Personal Computer (Part III)

An image of a computer screen/Monitor.

 Your Computer Screen freezes.

Imagine you get to the office or your workstation and you try to press the "power on" button on your System Unit (SU) and you are waiting patiently for the Operating System to load. You wait for some time and you notice that it is taking longer than the usual load-time. Eventually, the home screen does not load and you get a screen just like that displayed in the image above. This situation really impedes productivity and delays your progress on any project you are actively involved in. Imagine you also have deadlines to submit your work.

What is your next plan of action?
This series is to give you the confidence to deal with these issues before you get any PC technician involved. Do not forget that we are dealing with a PC in the form of a Tower or a desktop.

Restarting the PC and booting in Safe mode.
Firstly, you hit the Ctrl, Alt, and Del keys (for a windows-installed-OS-system) simultaneously to reboot the PC. If this does not help, you give it a "hard reboot". This is when you press the "power on" button for a longer period to switch the whole system off and wait for some time before you switch it back on.
If this problem still persists, you can press the appropriate functional keys to boot from the system from safe mode. The Functional keys are labeled F1-F12. Pressing the F2 key ensures that you go into the system setup and F8 ensures that you boot from safe mode on Windows.
NB: Some computer architecture will have different Functional keys for set-up and safe mode. Kindly, keep note.

Check the PC's hardware.
The system unit houses all the necessary devices available for the PC to work. In checking the hardware, we need to ensure that all connections are securely done and all cables are in place. When some connections are not securely done, you can also get this type of situation where the Operating System does not load. In our next episode, we will specifically deal with the Software aspect of dealing with this kind of situation.

After all these scenarios, if the system does not boot properly, you just have to call in the experts to deal with the situation.

Below is an image of the System Unit to give you a fair idea of what we are trying to portray in our write-ups.



An Image of a System Unit.



Daniel Kwasi Kpeglo

Physicist| SQL| Python| HTML| CSS| JavaScript| Looker| LookML| BigQuery| Power BI| Tableau| GCCP

Business page:https://dannyconsult.netlify.app/



Location: Cape Town, South Africa

Comments

Anonymous said…
Nice Content.
A lot to learn on here.
Good job ��
December 17, 2023 at 11:55 PM
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